Shipping & Delivery
🚚 Shipping & Delivery
At Ecarello, we’re committed to getting your smart luggage to you quickly, safely, and with care — no matter where you are in the world.
🌍 Worldwide Shipping
We proudly ship worldwide, with reliable delivery partners to ensure your Ecarello arrives on time and in perfect condition.
⏱️ Estimated Delivery Time
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International Orders: 7–8 business days
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Shipping times may vary slightly depending on customs clearance and location.
💸 Shipping Costs
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Standard Shipping: FREE on all orders
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Expedited options may be available at checkout (depending on location)
📦 Order Processing Time
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All orders are processed within 24–48 hours
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You’ll receive an order confirmation and a tracking link once your shipment is on the way
🔍 Tracking Your Order
Once your order ships, you’ll receive a tracking number by email or SMS. You can monitor your delivery status in real time On Website
❗Delivery Notes
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We do not deliver to P.O. Boxes
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Please ensure your shipping address is complete and accurate to avoid delays
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If your package is lost or delayed, contact support@ecarello.com, and we’ll assist immediately
📞 Need Help?
We’re here to help with anything related to your delivery.
Email: support@ecarello.com
Live Chat: Available Mon–Fri, 9AM–5PM (SAST)